Targeted Optimization Of Process Around Touchpoints

While few dispute the need for workflow, its deep impact is not recognized until the realization that workflow is a digital trail that eliminates redundancy and signature delays; doesn't forget anything; accelerates collaboration; and, improves productivity. Business process management (BPM) is a systematic approach to making an organization's workflow more effective in adapting to an ever-changing environment and accomplishing organizational efficiency goals.

Targeted Optimization Of Process Around Touchpoints

The term ‘viral’ as used in social networks is not exact for what it is happening with processes. But it does represent the feeling we are experimenting: a soft revolution in which everybody is starting to realize the need to manage their business process professionally and adopting the right technologies for that.  

Both big and small businesses struggle to keep operations manageable. It is a common challenge to keep up with competition and the best way to stay on top is to adopt the right technology for your business operations. One specific example is by integrating Business Process Management or BPM into your organization.Organizations realize that process is part of every solution and BPM is a proven toolset for building user-friendly, adaptable, and cost effective web-based applications. BPM is a way of looking at and then controlling the processes that are present in an organization. It is an effective methodology to use in times of crisis to make certain that the processes are efficient and effective, as this will result in a better and more cost efficient organization. 

BPM is the process of indentifying your rules so you can automate your processes. You can use Business Process Management to analyze any business process in your organization from sales to HR and from contract generation to processing claims. Every business is different and has different needs. What never changes is that most processes can be automated to improve efficiency. 

The QBA BPM methodology is underpinned with templates, processes, rules and guidelines to create a systematic, structured, best practice and results orientated BPM methodology. 

This tool automatically processes work and is easily configured to meet rapidly changing business conditions – and it does so safely and securely. Only the right people at the right time can access it.  

It improves customer with faster turnaround times,  

reduces costs by freeing staff from manual tasks, and  

helps enforce consistent business practices that ensure accountability and compliance. 

If your organization’s mindset is geared towards thinking through its processes in a thoughtful, rational way, then in automating these processes you will start to see tangible changes to productivity: fewer people required to perform certain tasks, less time needed at decision points, greater transparency and more flexibility. 

Using BPM to automate activities also helps to monitor the progress or bottlenecks of a company. Once implemented, automated business processes can assist in the training of new employees, or provide a standardization of processes internally for use with the organization's customers and/or suppliers. 

BPM is not just a matter of decreasing or refining the number of tasks to complete a process. It is a business transformation project. It is a way of implementing new technology and tools, reutilizing existing systems and leveraging the human factor to help evolve an organization as a more successful business. The world is continually changing. Efficiency is key to staying ahead of consumers and technology. BPM offers solutions in the form of automation and improved workflow, in an effort to formalize and manage data so businesses can keep pace with the evolution.